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Policies

General Policies

Please kindly note the following terms and conditions of your booking:

1. As we cater predominantly for families, couples and business users, we do not accept bookings for stag or hen-type parties, nor for single gender party groups of young people under 21. This is stated clearly on the booking websites, but if you have inadvertently made such a booking, please get in touch as soon as you can and we will arrange a refund if at all possible.

2. Only registered guests are allowed in to the apartment.

3. All guests who stay at The Berkeley are expected to conduct themselves in an acceptable manner. The management reserves the right to cancel accommodation at any time if the behaviour of a guest/s is unacceptable.

4. The Berkeley is a no-smoking building throughout. This includes e-cigarettes. Please note that should any trace of tobacco or the smell of smoke be detected, then guests will be asked to leave and a deep cleaning charge of £200 enforced. Smoking is permitted in the rear courtyard and the front garden.

5. On departure, please leave your apartment in good condition and de-cluttered, with any rubbish placed in the bins. If our housekeeping team find the apartment has been left in an excessively dirty or soiled condition, a deep cleaning charge of £200 may be enforced.

6. Guests must be prepared to pay for any damage and breakages incurred during their stay. Loss of keys may incur a charge of £75.

7. Cars are parked at the risk of the owners.

8. The management do not hold themselves responsible for any valuables left in the apartments.

We trust you will understand the reasons for the above points but should you have any queries or concerns at all, then please do not hesitate to get in touch with us.

  • Check in time 3:00 PM
  • Check out time 11:00 AM
  • Children age 18
  • Pets not allowed

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